Privacy Policy

1. Overview

Iron Group respects the privacy of our website visitors and emergency callers. This Privacy Policy describes how we collect, use, and safeguard information gathered through our website and phone dispatch systems.

2. Information Collection

When you call our emergency restoration hotline or contact our dispatch team, we collect necessary contact information (such as your name, telephone number, service address, and details regarding your water loss) exclusively to coordinate emergency inspection and restoration services. We do not sell, rent, or trade your personal information to third parties.

3. Insurance & Documentation Sharing

With your explicit authorization, technical restoration documentation—including moisture readings, thermal imaging photographs, and line-item drying records—may be shared directly with your property insurance carrier or claims adjuster to substantiate your insurance claim.

4. Analytics & Cookies

Our website may use standard web telemetry and cookies to measure site performance, page load times, and emergency telephone call volume. You may configure your web browser to reject cookies without affecting your ability to view information or call our dispatch desk.

5. Contact Regarding Privacy

For any inquiries regarding our privacy standards or customer records, please reach our administrative team at:

Iron Group · 2180 Central Florida Pkwy, Orlando, FL 32837 · Phone: (407) 956-1738